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Level 1

14 points

Keyboard service program eligibility

Can anyone say if my 2015 MacBook is eligible for the keyboard replacement scheme? According to Apple 's support page the program covers the "MacBook (Retina, 12-inch, Early 2015)" but at the base of the page it also says that "The program covers eligible MacBook, MacBook Air, and MacBook Pro models for 4 years after the first retail sale of the unit", which would appear to rule out both 2015 and 2016 MacBooks. Which bit is correct?

Posted on Jan 3, 2021 10:10 AM

Top-ranking reply

Level 10

152,864 points

Posted on Jan 3, 2021 10:12 AM

The bottom line? Contact Apple Support directly to find out if your notebook will, or will not, be covered under this program.

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