You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

âș If you can't accept iCloud Terms and Conditions... Learn more >

âș If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Overheating issues

I have updated my iPhone 11 pro to ios 14.3 yesterday night and from today my phone is getting very hot even if I am not doing anything with the phone and the battery is draining so fast.

Before the update I was not having this issue.

I am really worried about my phone as I have just purchased it 3days before.


Please give me some workable advice on how can I solve this issue!!

Posted on Jan 3, 2021 11:04 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2021 11:06 AM

The question is

  • What is the Health of the battery?
  • What were you doing on your iPhone?
  • Was it connected to counterfeit charging cable?
  • Did your iPhone had protective cover which does not provide good ventilation?


Lastly, purchase Apple Products, from an Apple Online Store, Apple Retail Stores, and many Apple-authorized resellers and wireless service providers.


Secondly, It is not clear here in your post about the ambient temperature in your area where you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20Âș and 45Âș C (-4Âș to 113Âș F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0Âș and 35Âș C (32Âș to 95Âș F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.


2 replies
Question marked as Top-ranking reply

Jan 3, 2021 11:06 AM in response to armaansaikat

The question is

  • What is the Health of the battery?
  • What were you doing on your iPhone?
  • Was it connected to counterfeit charging cable?
  • Did your iPhone had protective cover which does not provide good ventilation?


Lastly, purchase Apple Products, from an Apple Online Store, Apple Retail Stores, and many Apple-authorized resellers and wireless service providers.


Secondly, It is not clear here in your post about the ambient temperature in your area where you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20Âș and 45Âș C (-4Âș to 113Âș F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0Âș and 35Âș C (32Âș to 95Âș F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.


Overheating issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.