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my wireless keyboard for the mac only works when it is plugged in

My wireless keyboard for my mac will only work when it is plugged in. It is turned on and when i looked at it, you can see the battery life at 100% but with a lighting bolt thru it.

iMac 21.5″, macOS 10.15

Posted on Jan 3, 2021 11:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 5, 2021 3:48 PM

Hi quiltmaker4,


Thanks for using Apple Support Communities. We understand you're running into an issue with your wireless keyboard. We certainly want to make sure that's working as expected for you, and we're happy to help.


We recommend starting with the steps in the following resource as these can resolve common issues with wireless keyboards: If your Apple wireless mouse, keyboard, or trackpad isn't working with your Mac as expected


Thanks.

2 replies
Question marked as Top-ranking reply

Jan 5, 2021 3:48 PM in response to quiltmaker4

Hi quiltmaker4,


Thanks for using Apple Support Communities. We understand you're running into an issue with your wireless keyboard. We certainly want to make sure that's working as expected for you, and we're happy to help.


We recommend starting with the steps in the following resource as these can resolve common issues with wireless keyboards: If your Apple wireless mouse, keyboard, or trackpad isn't working with your Mac as expected


Thanks.

my wireless keyboard for the mac only works when it is plugged in

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