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Level 1

8 points

Mac Book Pro 2020 (Intel) crashes everytime it goes into sleep mode

Hey there, I'm at a complete loss as to why my MacBook pro continues to crash every time it goes into sleep mode. This has been happening since I bought the computer, long before the big Sur update was released. Here is the first part of the crash report + the full report linked below:

panic(cpu 0 caller 0xffffff8014414e17): "IOUSBMassStorageInterfaceNub::setPowerState(0xffffff80b472b300 : 0xffffff7f94d10b58, 1 -> 0) timed out after 101218 ms"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.141.2/iokit/Kernel/IOServicePM.cpp:5296

Backtrace (CPU 0), Frame : Return Address

0xffffffa78acfbb40 : 0xffffff8013d1a65d

0xffffffa78acfbb90 : 0xffffff8013e54a75

0xffffffa78acfbbd0 : 0xffffff8013e465fe

0xffffffa78acfbc20 : 0xffffff8013cc0a40

0xffffffa78acfbc40 : 0xffffff8013d19d27

0xffffffa78acfbd40 : 0xffffff8013d1a117

0xffffffa78acfbd90 : 0xffffff80144c1a6c

0xffffffa78acfbe00 : 0xffffff8014414e17

0xffffffa78acfbe50 : 0xffffff80144146f9

0xffffffa78acfbe60 : 0xffffff801442bc8e

0xffffffa78acfbea0 : 0xffffff80144134a8

0xffffffa78acfbec0 : 0xffffff8013d5c605

0xffffffa78acfbf40 : 0xffffff8013d5c131

0xffffffa78acfbfa0 : 0xffffff8013cc013e

Crash Report

MacBook Pro 16″, macOS 10.15

Posted on Jan 3, 2021 3:42 PM

Top-ranking reply

TwilightMirror

Level 1

45 points

Posted on Jan 4, 2021 1:15 AM

Hi Rednaz07,

Thats an odd one for sure,

I would suggest trying to reset the SMC by following the steps in the link below:

https://support.apple.com/en-gb/HT201295

If that would not help you can try and reset the NVRAM, By following the steps in the link below:

https://support.apple.com/en-gb/HT201295

If either of those would solve it, I would strongly suggest contacting apple support for further assistance with the system.

I hope that helps.

Regards,

John,

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Mac Book Pro 2020 (Intel) crashes everytime it goes into sleep mode

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