Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac Book Pro 2020 (Intel) crashes everytime it goes into sleep mode

Hey there, I'm at a complete loss as to why my MacBook pro continues to crash every time it goes into sleep mode. This has been happening since I bought the computer, long before the big Sur update was released. Here is the first part of the crash report + the full report linked below:


panic(cpu 0 caller 0xffffff8014414e17): "IOUSBMassStorageInterfaceNub::setPowerState(0xffffff80b472b300 : 0xffffff7f94d10b58, 1 -> 0) timed out after 101218 ms"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-6153.141.2/iokit/Kernel/IOServicePM.cpp:5296

Backtrace (CPU 0), Frame : Return Address

0xffffffa78acfbb40 : 0xffffff8013d1a65d

0xffffffa78acfbb90 : 0xffffff8013e54a75

0xffffffa78acfbbd0 : 0xffffff8013e465fe

0xffffffa78acfbc20 : 0xffffff8013cc0a40

0xffffffa78acfbc40 : 0xffffff8013d19d27

0xffffffa78acfbd40 : 0xffffff8013d1a117

0xffffffa78acfbd90 : 0xffffff80144c1a6c

0xffffffa78acfbe00 : 0xffffff8014414e17

0xffffffa78acfbe50 : 0xffffff80144146f9

0xffffffa78acfbe60 : 0xffffff801442bc8e

0xffffffa78acfbea0 : 0xffffff80144134a8

0xffffffa78acfbec0 : 0xffffff8013d5c605

0xffffffa78acfbf40 : 0xffffff8013d5c131

0xffffffa78acfbfa0 : 0xffffff8013cc013e



MacBook Pro 16″, macOS 10.15

Posted on Jan 3, 2021 3:42 PM

Reply
Question marked as Best reply

Posted on Jan 4, 2021 1:15 AM

Hi Rednaz07,


Thats an odd one for sure,

I would suggest trying to reset the SMC by following the steps in the link below:


https://support.apple.com/en-gb/HT201295


If that would not help you can try and reset the NVRAM, By following the steps in the link below:


https://support.apple.com/en-gb/HT201295


If either of those would solve it, I would strongly suggest contacting apple support for further assistance with the system.


I hope that helps.

Regards,

John,

Similar questions

2 replies
Question marked as Best reply

Jan 4, 2021 1:15 AM in response to rednaz07

Hi Rednaz07,


Thats an odd one for sure,

I would suggest trying to reset the SMC by following the steps in the link below:


https://support.apple.com/en-gb/HT201295


If that would not help you can try and reset the NVRAM, By following the steps in the link below:


https://support.apple.com/en-gb/HT201295


If either of those would solve it, I would strongly suggest contacting apple support for further assistance with the system.


I hope that helps.

Regards,

John,

Mac Book Pro 2020 (Intel) crashes everytime it goes into sleep mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.