I’ve gone to use the headphones a couple of times and found them at 1 or 0% charge. Both times, they had been used for a short amount of time, and then carefully rehoused in the smart case. It was maybe 24 hours between putting in case and trying to use again.
I would expect based on the ultra low power mode that this would’t happen - my gut feeling is that they shouldn’t be less than 60% battery based on usage and storage.
This sounds more like it. I ended up doing a reset of the headphones and they are behaving much more like I would have expected https://support.apple.com/en-us/HT211904
Hello bendalziel,
After reviewing your post, it seems like the AirPods are not charging. We would recommend you use this article to help troubleshoot the issue.
Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.
Thank you for using Apple Support Communities. Have a nice day.
I recently had to return my AirPod Max headphones for this issue. I charged them in two different ways. The first I left in the case, with the charge cable running into it as I'm sure you're suppose to do it. Disconnected the cable once at 100%. Came back to them the next day, 1%. I then decided to charge them to 100% outside the case. I placed them in the case, then checked my phone to ensure it was in the "low power" mode. They disconnected from my phone and I assumed all was good. I returned to them the next day, 26%. Better than leaving in the case, but still a huge power drain. Do you still own these headphones? Were you able to overcome the power drain? If so, how? Please and thank you for your reply.
my do not hold charge either even when I put them in case...I tried calling apple, and cannot clear answer , I am just going to return them till they fix there battery issue, unless anyone else has idea on how to fix...I reset them few times...I have charge 24 hours...use the for hour put in case and next day they dead
AirPod max won’t hold charge - even in the smart case, closed correctly
