Memoji Not Working on brand new iPhone XR

I bought a iPhone XR For a upgrade and I love the phone but 1 downside is the Memojis don’t work.

The Face ID works perfectly fine but for the Memojis it says Tap to Resume and then just says low light but my face is in good lighting.

I’ve already factory reseted the phone but it don’t work.

Any help to get this fixed?

iPhone XR, iOS 14

Posted on Jan 4, 2021 5:04 AM

Reply
1 reply

Jan 6, 2021 10:47 AM in response to Android-is_better

Hello Android-is_better,


We're happy to help with this trouble you're having creating a Memoji. We'd like to isolate this trouble you're having. If possible, we'd like to have you go outside in good lighting, and try using an Animoji. Get the steps to do so here:


Use Memoji on your iPhone or iPad Pro


Should you be unable to use an Animoji, the next step will be to get in touch with Apple Support. They can be reached here:


Get Support


Good luck!

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Memoji Not Working on brand new iPhone XR

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