Screen time - when screen is off

Question

Level 1

11 points

Screen time - when screen is off

Hello everyone.

my son has pointed out to me that whenever I allow time for an app I.e roblox, even with the screen off the counter doesn’t actually stop, so obviously using the time that has been allowed without actually ‘using’ it

example (which I’ve tested a few moments ago)

Request time from iPad on Roblox

Allow 15 mins

Turn off screen

(set alarm for 15 mins)

Return to ipad

Screen time is used when app has not been used.

So as far as I know, everything is set up as it should be, family sharing, app requests etc and also the iPad is up to date.

Is this a known glitch or am I really doing something wrong here?

thank you.

Posted on Jan 4, 2021 8:06 AM

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Answer 1

Gruff2435

Level 2

335 points

Jan 4, 2021 9:18 AM in response to markeas

Well, as I said before, it could be a normal screen time function. I tried doing it myself and I had the same result. So, it could assume that the app is still in use for no reason. I don’t know if Apple will work on this, but you could always submit feedback and tell the, about this problem.

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Answer 2

Gruff2435

Level 2

335 points

Jan 4, 2021 8:41 AM in response to markeas

If you close the app while in Roblox, then it could be considered to be using the time. Another thing, if you aren’t in roblox while turning off the iPad, then it could be the total function of screen time. If you set a downtime, like at 7:30 pm, you can’t use apps, then it could be similar when you allow 15 minutes more.

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Answer 3

Jan 9, 2021 7:23 AM in response to markeas

we have the same problem.

I have set my daughter 2 hours screen time for the weekend. If she spends 15 mins on something, closes the lid on her iPad and the screen therefore turned 'off', when she comes back all the time has still counted down.

maybe it's something in the settings of the iPad, as in the screen is going off but the apps are still active.

It makes the while system a bit useless really, because I then have to give her another hour or two, and then her screen time usage shows as 4 hours - In fact when we've closed the iPad for the evening the next day her usage can show as 16 hours!!

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