How do I stop my business chat from appearing on another iPhone?

I contacted Apple’s Business chat about an issue I had. Every reply showed up on my and my wife’s iPhone. Nothing from my end. In settings, her messages are set to only send and receive from her number and my phone to mine. No shared email either. We do have our phones on the same Apple ID. Is this solely because we share an Apple ID? (I have an iPhone X and she an XR...up to date on software)

iPhone XR, iOS 14

Posted on Jan 4, 2021 8:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2021 8:13 PM

Sharing Apple ID is your problem.

Apple ID is only meant for one person with multiple devices.

Not two people with the same Apple ID.

Each of you should have your own Apple ID & password.

You can share apps, books and music purchases using Family Sharing => What is Family Sharing? - Apple Support


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I stop my business chat from appearing on another iPhone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.