Problem With Apple Music

Why is Apple Music saying Cannot Open This content is unauthorized? What does it mean, and how can I fix the problem?

Posted on Jan 4, 2021 10:59 PM

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1 reply

Jan 7, 2021 8:13 AM in response to rosaly29

Hello rosaly29,


Welcome to Apple Support Communities!


If we understand your post correctly, you're getting a message in Apple Music saying that this content is unauthorized. We're happy to help!


Try the steps provided in the article below for help with trying to fix the issue.

Turn on Sync Library with Apple Music


Also, check your restrictions and ensure that nothing was enabled that might be causing you to see the message you're getting.

Use parental controls on your child's iPhone, iPad, and iPod touch


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

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Problem With Apple Music

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