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Macbook wont recognize charger

I have a MacBook pro 2018 it stop charging even though we bought new charger. The mac charge out cellphone find but we cant charge mac, so it not MacBook charger. there is an update but it require us to plug in charger but mac not recognize charger. what should i do

MacBook Pro 15″, macOS 10.14

Posted on Jan 5, 2021 2:07 PM

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Question marked as Top-ranking reply

Posted on Jan 5, 2021 3:09 PM

nguyenh25 wrote:

I have a MacBook pro 2018 it stop charging even though we bought new charger. The mac charge out cellphone find but we cant charge mac, so it not MacBook charger. there is an update but it require us to plug in charger but mac not recognize charger. what should i do


Try resetting the SMC https://support.apple.com/en-us/HT201295


if no resolve

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379



2 replies
Question marked as Top-ranking reply

Jan 5, 2021 3:09 PM in response to nguyenh25

nguyenh25 wrote:

I have a MacBook pro 2018 it stop charging even though we bought new charger. The mac charge out cellphone find but we cant charge mac, so it not MacBook charger. there is an update but it require us to plug in charger but mac not recognize charger. what should i do


Try resetting the SMC https://support.apple.com/en-us/HT201295


if no resolve

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379



Macbook wont recognize charger

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