Phone says I’m somewhere else

My phone says I’m in Dallas. When I log into Hulu, Netflix, Instagram it shows my phone as being in Dallas Texas, when I am in a completely other state. How do I fix this? Does this mean someone has hacked into my phone?

iPhone 11

Posted on Jan 5, 2021 2:30 PM

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Question marked as Top-ranking reply

Posted on Jan 6, 2021 11:34 AM

Hmm. Interesting. I've only seen this when using a VPN. However, it can also be possible that this may be due to your ISP.


By that, I mean, by default your ISP will provide you with DNS service, as well as, other services ... like your WAN-side IP address. If that address is at all associated with the Dallas area, could be one reason why you are seeing this.


When using your phone with only a cellular connection or connected to another Wi-Fi network, does this issue still occur?


If either are true, then I would suggest performing a complete restore of your phone to put it back to its "out-of-the-box" configuration. After doing so, check to see if the issue persists. If not, then restore your phone's data from a backup. If it does, then contacting Apple support directly may be the next step to get this resolved.

5 replies
Question marked as Top-ranking reply

Jan 6, 2021 11:34 AM in response to Tyelverton1

Hmm. Interesting. I've only seen this when using a VPN. However, it can also be possible that this may be due to your ISP.


By that, I mean, by default your ISP will provide you with DNS service, as well as, other services ... like your WAN-side IP address. If that address is at all associated with the Dallas area, could be one reason why you are seeing this.


When using your phone with only a cellular connection or connected to another Wi-Fi network, does this issue still occur?


If either are true, then I would suggest performing a complete restore of your phone to put it back to its "out-of-the-box" configuration. After doing so, check to see if the issue persists. If not, then restore your phone's data from a backup. If it does, then contacting Apple support directly may be the next step to get this resolved.

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Phone says I’m somewhere else

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