Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Newsroom Update
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
I recently purchased an IPhone 8+ and while setting it up, every time I try to install the required software update it gets stuck on the “preparing update” screen. Other fixes I have found are for Iphones that have already been set up, and I haven’t been able to find the fix for this problem on a brand new iPhone. Please help!
iPhone 8 Plus
Hello,
Try connecting to your computer as explained in this link:
Update your iPhone, iPad, or iPod touch - Apple Support
Good luck.
Hello,
Try connecting to your computer as explained in this link:
Update your iPhone, iPad, or iPod touch - Apple Support
Good luck.
IOS 14 update stuck on “Preparing Update”
