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IOS 14 update stuck on “Preparing Update”

I recently purchased an IPhone 8+ and while setting it up, every time I try to install the required software update it gets stuck on the “preparing update” screen. Other fixes I have found are for Iphones that have already been set up, and I haven’t been able to find the fix for this problem on a brand new iPhone. Please help!

iPhone 8 Plus

Posted on Jan 5, 2021 3:29 PM

Best reply

MrBill3

Level 10

103,720 points

Posted on Jan 6, 2021 10:11 AM

Hello,

Try connecting to your computer as explained in this link:

Update your iPhone, iPad, or iPod touch - Apple Support

Good luck.

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IOS 14 update stuck on “Preparing Update”

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