FaceTime Picture in Picture freezes up

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Level 1

11 points

FaceTime Picture in Picture freezes up

Occasionally my iPhone 7 Plus will freeze up after a FaceTime call. After the call the entire screen turns black with the Picture in Picture symbol. Any ideas?

Posted on Jan 5, 2021 4:12 PM

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Answer 1

Jan 7, 2021 5:13 PM in response to Gedwards518

Hey Gedwards518,

Thank you for using Apple Support Communities!

If your app is frozen, try force closing the app and testing:

How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support

Let us know if this helps.

Cheers!

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Answer 2

Gedwards518 Author

Level 1

11 points

Jan 7, 2021 5:31 PM in response to DanielleM182

Hi Danielle,

Thanks for the response! I unfortunately am not able to force close the app. I have to do a forced reset, which is fine, but gets annoying after awhile. I’m on FaceTime pretty frequently. It only started happening with iOS 14.

Thanks!

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FaceTime Picture in Picture freezes up

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