CNN app

I spoke to an Apple TV rep today 1/7/2021 who confirmed that the CNN and NBS Sports Apps no longer work on Apple TV generation 3 and earlier devices.

hankaberle wrote:

I called today and spoke to a "support specialist" who told me that it's not Apple's fault and I needed to contact the developer at CNN.

She was correct. CNN has chosen to stop supporting the ATV 3 and earlier.

So now you use 2 apple devices to accomplish one task ... out of principal I think it’s stupid to tie up your phone to stream a flagship app ,,, I refuse.

I’m ok with NOT watching CNN going forward... RIP CNN

Scubanik wrote:

I have a 4K Apple TV and the cnn go app force quits as soon as I open it. Deleted and re-installed (it’s still available in the App Store), and the same thing happened.

As you have a completely different problem, I suggest posting this in its own thread.

A few similar reports were posted here recently.

Do you have an Apple TV (2nd or 3rd generation)?

Contact Apple Support or CNN Support for more information.

Yeah same here.

Same with me.

It is missing from the menu of all of my Apple TVs. Weird.

Both of mine as well. I was watching last night and it suddenly disappeared.

I noticed the CNN app was gone on all of my Apple TV's too, I just screen mirror my phone to my apple tv and sign in with my TV provider.

I called today and spoke to a "support specialist" who told me that it's not Apple's fault and I needed to contact the developer at CNN.

She then hung up on me. Nasty!!!

She also hung up on me. That was rude!!

Any reason why? Or I will no longer support Apple TV as a customer if the goal is to continuously strip flagship apps year after year ...

thats Nasty,,, Apple is getting out of hand. They used to be a pleasant brand where they “needed” us, now the tables are turned. Sit back and enjoy the ride 😈

I have a 4K Apple TV and the cnn go app force quits as soon as I open it. Deleted and re-installed (it’s still available in the App Store), and the same thing happened.