Extremely High Screen Time

I got a notification that my screen time has averaged to 24 hours this week (definitely not true), and it showed that whenever I was on my laptop, this weird website "mail-attachment.googleusercontent.com" was accessed constantly.

Additionally, it shows that I've been using my laptop during hours where it shows that no apps were accessed.

Is there any way to stop this from happening? Please help.

The first picture shows the general screen time, second shows for the weird unknown website, and third shows the app I've actually been using.

MacBook Pro 13″, macOS 11.1

Posted on Jan 6, 2021 12:30 AM

Top-ranking reply

MichelleT18

Community Specialist

Posted on Jan 7, 2021 7:23 PM

Hello Aya_z,

Thank you for participating in the Apple Support Communities! We understand that your Mac is reporting a higher than expected use of Screen Time. We'd be happy to help point you towards a resolution.

From the provided screenshots, it looks like the usage may be related to a Gmail account running in the background either in Safari or Google Chrome. Test if there's any change with usage from "mail-attachment.googleusercontent.com" when you quit out of both Safari and Chrome:

How to force an app to quit on your Mac - Apple Support

You may also want to see if the behavior persists after turning off extensions and removing Internet plug-ins or add-ons in Safari:

If Safari is slow, stops responding, quits unexpectedly, or has other issues - Apple Support

Keep us posted with what you find.

Take care.

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Extremely High Screen Time

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