Level 1

34 points

Video audio has mysterious static sound when playing recorded video using Camera app.

I noticed my iPhone12 Pro has an issue when recording audio when creating a video using the Camera app. The video seems to record a buzzing sound on top of the audio. When watching the video in the Photos gallery, the play head seems to jump when the video plays. The speakers work normally when watching videos from say Youtube, but only seems to produce the issue when recording a video using the Camera app.

I also tried recording video using other apps like Instagram. The issue does not seem to reproduce there.

iPhone 12 Pro, iOS 14

Posted on Jan 6, 2021 4:32 PM

Top-ranking reply

cjgarbo

Level 1

8 points

Posted on Apr 22, 2021 5:47 AM

I took my iPhone 12 Pro Max into an authorized Apple repair facility (Jack Be Click).

After they ran every diagnostic they could, they determined it was a hardware problem. The gears that control the camera's lens auto-focus were slipping.

They told me they see this all the time in older iPhones but this was the first time they saw this with an iPhone 12 series.

Hope this helps!

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73 replies

Dec 6, 2021 10:13 PM in response to Rodrigo3tres

Yes. Follow those step

Dec 7, 2021 5:13 AM in response to EshanBD11

Thank you! But it doesn't work for me.

Nujinoor

Level 1

8 points

Dec 14, 2021 9:56 PM in response to xriahelizabethx

Any updates?

Mar 17, 2022 5:14 PM in response to ToastyMitten

My screen is constantly shaking when I try to take a picture and when I want to record video I get static. IPhone 12

Lion1900

Level 1

12 points

Mar 30, 2022 5:04 PM in response to xriahelizabethx

You will lose all of your data and apps with a factory reset, I’m told.

Shaynepd

Level 1

12 points

May 15, 2022 1:41 AM in response to ToastyMitten

I’m having the same problem with iPhone 13 pro. Did you ever figure out what was causing the issue or how to fix it?

May 15, 2022 3:54 PM in response to Shaynepd

disable stereo sound from your microphones

Shaynepd

Level 1

12 points

May 15, 2022 6:09 PM in response to sharath227

Thank you that fixed it! Have a great day

May 17, 2022 2:39 PM in response to ToastyMitten

I’m having this same issue. Hasn’t always done this, but it is happening all the time now. Are Apple addressing this problem.

Aug 6, 2022 3:33 PM in response to cjgarbo

They must have known about this for a long time because I have an iPhone 11 with exactly the same symptoms.

RaeJ1

Level 1

8 points

Sep 16, 2022 10:55 AM in response to ToastyMitten

I am having the exact same problem with my Iphone11

Jun 15, 2021 3:24 AM in response to ToastyMitten

I also have the problem recording video with the camera app. White noise constant at full volume level.

the only way I could stop it was to turn off stereo recording option in camera settings. Then I could hear spoken words.

with stereo on I can hear nothing but full volume noise mush.

i have an iPhone 12. iOS 14.6

Swandowg

Level 1

4 points

Aug 2, 2021 6:13 AM in response to ToastyMitten

I had originally indicated that if you go to settings, camera, video recording and un check and recheck 1080p HD at 30 FPS it would fix the issue. However that is only temporary. The problem still exists.

Apple.com what are you going to do to correct this issue? I will be going to TMoble to replace my phone, however I suspect it is a systemic issue on all Apple Phones.

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Video audio has mysterious static sound when playing recorded video using Camera app.