You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I bought a new Mac Mini combined with a trade-in of my 27" iMac. Apple has now sent me 4 shipping boxes for a 20" iMac. Apple has canceled my trade-in because they haven’t received my iMac, which I can’t send in a too-small shipping crate.
I need to know who to talk to at Apple so I can get the right shipping crate and have my trade-in honored. Calling Apple clearly hasn't worked.
iMac 27″, macOS 10.12
Write a letter to
Tim Cook,
Apple Inc.
One Apple Park Way
Cupertino, CA 95014
United States
Shipping iMac for trade-in
