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User profile for user: brittni229
brittni229 Author
User level: Level 1
4 points

my phone is currently stuck on the software update complete screen. what can i do??

my phone is currently stuck on the software update complete screen. what can i do??


iPhone 6s, iOS 11

Posted on Jan 8, 2021 9:57 AM

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User profile for user: TheLittles
TheLittles
User level: Level 10
195,617 points

Posted on Jan 8, 2021 10:23 AM

brittni229 Said:

"my phone is currently stuck on the software update complete screen. what can i do??"

-------


An iOS Update in a Loop:

You iPhone is still trying to perform an update, yet, it is stuck in a boot loop. So, try completing the update, using the following methods.


Two Major Steps: - Update then Backup - Perform the following in the Order Provided


I. Update the iPhone Via a Computer:

A. Connect the iPhone to your Computer


B. Force restart your iPhone, while it is connected, 

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button


C. Don't release: when you see the Apple logo. Keep holding until you see the recovery mode screen.


D. Choose Update: when you get the option to restore or update. iTunes will try to reinstall the iOS without erasing your data.


II. Backing Up the iPhone:

Make a backup of your iPhone using iCloud or your computer, that way you can have something to restore it from, should anything go wring with the install.

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User profile for user: TheLittles
TheLittles
User level: Level 10
195,617 points

Jan 8, 2021 10:23 AM in response to brittni229

brittni229 Said:

"my phone is currently stuck on the software update complete screen. what can i do??"

-------


An iOS Update in a Loop:

You iPhone is still trying to perform an update, yet, it is stuck in a boot loop. So, try completing the update, using the following methods.


Two Major Steps: - Update then Backup - Perform the following in the Order Provided


I. Update the iPhone Via a Computer:

A. Connect the iPhone to your Computer


B. Force restart your iPhone, while it is connected, 

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button


C. Don't release: when you see the Apple logo. Keep holding until you see the recovery mode screen.


D. Choose Update: when you get the option to restore or update. iTunes will try to reinstall the iOS without erasing your data.


II. Backing Up the iPhone:

Make a backup of your iPhone using iCloud or your computer, that way you can have something to restore it from, should anything go wring with the install.

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my phone is currently stuck on the software update complete screen. what can i do??

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