Update stuck on preparing update

My phone is stuck on preparing update. I tried obvious solutions IE. Turning phone on and off. Deleting update and trying it again. It still gets stuck on preparing update

iPhone 12 Pro Max, iOS 14

Posted on Dec 2, 2021 2:50 PM

Reply

Top-ranking reply

sberman

Level 10

272,640 points

Posted on Dec 2, 2021 2:53 PM

https://support.apple.com/en-us/HT201435

View in context

Similar questions

Phone stuck on preparing update Why is my phone stuck on preparing update? It has been that way for 2 hours. Then it pops up as update failed. Can someone tell me how to fix it? [Re-Titled by Moderator]
1185 3
My phone is stuck on preparing for updates My iPhone8 is stuck on preparing for updates after attempting to download latest software
498 2
My update is stuck in preparing update My iPhone is trying to update software but it is stuck at preparing update
2547 1

1 reply

Top-ranking reply

sberman

Level 10

272,640 points

Dec 2, 2021 2:53 PM in response to Cmill1987

https://support.apple.com/en-us/HT201435

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Update stuck on preparing update

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up