Macbook can not see video files from camera Sony. But only fotos.

Macbook pro 16 ( 2019 year ) can not identify video files from camera Sony dsc hx60. It is only fotos in macbook and no video files.

Posted on Jan 9, 2021 5:37 AM

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Jan 11, 2021 10:35 AM in response to tatsiana47

Hi tatsiana47,


Thanks for coming to Apple Support Communities for help today with the video format that won't play on your macOS.


Check out this page: If an audio or video file doesn't play on Mac.


"How to search for an app that works with your file


You might already have an app that supports the format of your file. If you don't know which of your installed apps to try, your Mac might be able to suggest one:


  1. Control-click (or right-click) the file in the Finder.
  2. From the shortcut menu that opens, choose Open With. You should see a submenu listing all of the other installed apps that your Mac thinks might be able to open the file.


If none of your installed apps can open the file, search the Internet or Mac App Store for apps that can play or convert the file:


  • Include the name of the media format in your search. To find the format, select the file and press Command-I to open an Info window. The format might appear after the label Kind, such as ”Kind: Matroska Video File.”
  • Include the filename extension in your search. The extension is the letters shown at the end of the file's name, such as .avi, .wmv, or .mkv."


You may need to contact SONY to find out what they'd advise with their file format.


Have a fantastic day!


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Macbook can not see video files from camera Sony. But only fotos.

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