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iPhone 4 Unfair Case Program for Puerto Rico

At July 16, 2010 Steve Jobs stated at a Press Conference "The bumper case solves the signal strength problem" and "Just give everybody a free case". July 23, 2010 started the iPhone 4 Case Program, so I download the application for my two iPhones and place the order for both. July 24, 2010 Order Acknowledgment the orders was processed. July 26, 2010 Action Required and the orders was cancelled.
What happens to Steve Jobs and Apple, people of Puerto Rico doesn't have signal strength problems and we are not everybody. As a owner of various Apple products (1 Macbook, 2 iPads, 3 iPhones, 2 ipods and 1 Apple TV) its a shame for Apple that we are not everybody, or maybe they prefer that Puerto Rico people buy Microsoft Products and other smartphones. Any help appreciated.

Macbook, Mac OS X (10.5.8)

Posted on Jul 27, 2010 5:58 PM

39 replies

Jul 27, 2010 8:00 PM in response to daddave2

Yes, AT&T sells the iPhone 4 for Puerto Rico.

Jul 27, 2010 8:01 PM in response to Morningstar69

Again, call 1-800 MY APPLE and ask them what they're going to do to get a bumper or case to you. There's really nothing we can offer you except our sympathy. I just don't think Apple's going to let you down.......But you need to ask them directly.

daddave2

Level 1

129 points

Jul 27, 2010 8:01 PM in response to Morningstar69

Then your issue is with AT&T not Apple isn't it?

Jul 27, 2010 8:04 PM in response to daddave2

Not sure I agree with you dadave......Steve did promise a bumper or case to all people who purchased an iP4. The OP bought one and one from an authorized dealer, AT&T. AT&T didn't promise free cases or bumpers to their customers. Apple did, so I think it's reasonable for this buyer to have an issue with Apple. And I'm betting if he calls Apple directly, they'll offer him some solution.......

w7ox

Level 4

2,407 points

Jul 27, 2010 8:06 PM in response to lobsterghost1

I agree, an Apple issue.

Phil

daddave2

Level 1

129 points

Jul 27, 2010 8:06 PM in response to lobsterghost1

Please don't make me listen to the whole address again to see if the is actually what he said. Three votes that that is what he said and I will cry uncle.

Jul 27, 2010 8:10 PM in response to daddave2

I for one won't make you listen to it again. Now, I can't speak for the others. Should we take a vote? Everyone, what say you......Should dadave have to listen to the entire Steve Jobs Presentation again? We'll tally the votes and get back to you. Hopefully, this won't take too long........ 😉

daddave2

Level 1

129 points

Jul 27, 2010 8:45 PM in response to lobsterghost1

No, I am not that invested! I'll just trust you!

7ara

Level 1

0 points

Jul 28, 2010 9:31 AM in response to Morningstar69

I recently order my iphone 4. They told me at the at&t store they would not provide the apple bumper to puerto rico costumers and neither will apple. I called apple to see if this was true and it is. It seems that they simply just dont want to ship them here or any of the V.I. It seems that everyone in P.R that had order the bumper and email reply shows the following:

http://www.iphonefanatic.net/blog/wp-content/uploads/2010/07/Apple-Cancellation. png

You can also see that the information has started to spread here:

http://www.tipb.com/2010/07/27/apple-canceling-bumper-orders-puerto-rico/

iPhone 4 Unfair Case Program for Puerto Rico