Hi, my sister is having problems with her email on iPad, I have been looking in the settings menu, after clicking on mail, there is no option for accounts on the right of screen?
it has me baffled, any suggestions welcome 🙏
Thank you Leanne_68
Fortunately the 14.3 update must have replaced the missing option yesterday, phew! Glad I told her to update now 😂
many thanks for your quick response, I must admit I was stumped.
best regards
mike
Hi there Mikef27old,
We understand you're trying to help your sister with an email issue on her iPad, and we'd like to see if we can assist.
If the issue is regarding sending email, give the steps here a try: If you can’t send email on your iPhone, iPad, or iPod touch
This page can help with issues receiving emails: If you can't receive email on your iPhone, iPad, or iPod touch
If you're not seeing the Accounts option in Settings, head to Settings > About and check for any profiles or device management that may be causing this.
Thanks!
Missing account option in iPad settings
