Has anyone been having any issues with their powerbeats pro? When I put mine on, I hear the automatic connection chime but no music. The music plays from my iPhone and I can control the volume and skipping tracks through my powerbeats. I’ve tried restarting my iPhone X, forgetting the device, turning my Bluetooth on and off and nothing. I’ve tried this with Spotify, Apple Music, YouTube, and nothing.
help!
Hello Jaytee022.
Thanks for reaching out to Apple Support Communities. We see that your PowerBeats Pro do not play music automatically when connected. We will be glad to assist. You have performed some great trouble shooting so far. Let's also reset your PowerBeats Pro to see if that helps: Reset your Beats earphones
If the issue continues, please Contact Apple for support and service
Cheers.
Hello,
Thanks for your response.
I went ahead and did the software update on my iPhone X Max and the power beats connected.
Thanks!
Hi Jaytee022.
Thanks for following up. Glad to see that you are all set.
Take care.
Powerbeats pro not connecting
