Memoji not working

I updated my phone to iOS 14.3 and my Memoji won’t work. The button shows in my messages but when I click l it, nothing happens. It also shows in my emoji keyboard when I scroll to the far left, but when I click those images they also don’t work. I have also restated my phone. Any help/suggestions?

Posted on Jan 10, 2021 2:37 PM

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1 reply

jdo_apple

Community Specialist

Jan 12, 2021 3:29 PM in response to DestinyJ

Hello DestinyJ,

We know how much fun Memoji can be, and we'll be glad to assist.

Please check out the steps here for how to create your Memoji: Use Memoji on your iPhone or iPad Pro

If you'd like to send Memoji stickers, follow section "Use Memoji stickers" here: Use stickers with iMessage on your iPhone, iPad, and iPod touch

Let us know if you need more help.

Take care.

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Memoji not working

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