You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
i have a HP printer and my mac will not connect to it. says ios version is not up to date. my mac wont let me update it? my mac is old.
Thank you for the information.
The HP Smart Tank Plus Wireless 559 All-in-One Printer is mentioned in About AirPrint - Apple Support as a printer supporting the driverless AirPrint technology, so separate drivers would not be needed. Drivers/software from the printer manufacturer may or may not add functionality.
Normally, AirPrint requires Mac OS X 10.7 Lion or higher.
I noticed that this HP printer appears to require OS X 10.11 El Capitan or higher. The reason could possibly be drivers or extra software from the printer manufacturer.
Have you tried to set the printer up as an AirPrint printer?
You could then test whether it would work with your computer (without a separate driver) when running OS X 10.10 Yosemite. You would have to use a network connection for AirPrint, not USB. Reset the printing system and re-add the printer (now as an AirPrint printer). You may also have to check whether the latest printer firmware version is installed.
Reset the Mac printing system to solve a problem - Apple Support
Thank you for the information.
The HP Smart Tank Plus Wireless 559 All-in-One Printer is mentioned in About AirPrint - Apple Support as a printer supporting the driverless AirPrint technology, so separate drivers would not be needed. Drivers/software from the printer manufacturer may or may not add functionality.
Normally, AirPrint requires Mac OS X 10.7 Lion or higher.
I noticed that this HP printer appears to require OS X 10.11 El Capitan or higher. The reason could possibly be drivers or extra software from the printer manufacturer.
Have you tried to set the printer up as an AirPrint printer?
You could then test whether it would work with your computer (without a separate driver) when running OS X 10.10 Yosemite. You would have to use a network connection for AirPrint, not USB. Reset the printing system and re-add the printer (now as an AirPrint printer). You may also have to check whether the latest printer firmware version is installed.
Reset the Mac printing system to solve a problem - Apple Support
Hi,
Please provide information about the exact HP printer model.
Which Mac (model/year) and operating system version (Mac OS / Mac OS X / OS X / macOS) are you using?
If you want to print from a mobile device (iOS or Android), please specify.
Thanks for reply.
Printer is HP smart tank plus 559 wireless inkjet.
Computer is mac book pro mid 2012
OS X Yosemite
Version 10.10.5
My Samsung mobile works ok with printer.
The printer says updated software required to print. But mac won't let me as says already upto date
Thanks ill try this later.
Currently I'm installing a new updated software on the mac but seems to be very slow. Think it's os mojave? The HP app is required for printer which my current ios didn't ssupport. Downloaded mojave on apple site. Not sure why computer won't its self?
If no luck I will go with your airprinter idea.
my mac laptop will not connect to my printer. says i need a software update. my computer says software is up to date
