Doesn't work Fingerprint on MacBook Air 2020

After update to macOs Big Sur I can't add finger to Touch ID. Then I try add and push the button Add fingerprint, he doesn't respond. Someone can help with this problem?

Posted on Jan 11, 2021 4:57 AM

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Posted on Jan 11, 2021 7:33 AM

Try the SMC Reset. If this does not fix it, try starting in Safe Mode 9 Shift ) key immediately at startup. It will do a Repair Disk, clear cache files and load on Apple Software required to operate the computer so , it will load much slower - Normal. Once in attempt to remove any fingerprints and then add it back. Let is run in safe mode 5 - 7 minutes and restart in normal mode.

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Question marked as Top-ranking reply

Jan 11, 2021 7:33 AM in response to Julija36

Try the SMC Reset. If this does not fix it, try starting in Safe Mode 9 Shift ) key immediately at startup. It will do a Repair Disk, clear cache files and load on Apple Software required to operate the computer so , it will load much slower - Normal. Once in attempt to remove any fingerprints and then add it back. Let is run in safe mode 5 - 7 minutes and restart in normal mode.

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Doesn't work Fingerprint on MacBook Air 2020

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