You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phone contacts

I lost my contacts after iOS update. How do I retrieve them?

iPhone SE, iOS 13

Posted on Jan 11, 2021 5:41 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2021 3:15 PM

That means they were synced to an email account added to the iPhone. Go to Settings > Mail > Accounts and tap each email account listed then enable Mail, if an option. Check Contacts after turning each email accounts Contacts option on as you should see your contacts appear again pretty immediate, then you'll also know what account they are synced to.

3 replies
Question marked as Top-ranking reply

Jan 12, 2021 3:15 PM in response to Toepopper

That means they were synced to an email account added to the iPhone. Go to Settings > Mail > Accounts and tap each email account listed then enable Mail, if an option. Check Contacts after turning each email accounts Contacts option on as you should see your contacts appear again pretty immediate, then you'll also know what account they are synced to.

Phone contacts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.