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Is this apple support official?

Is this the official apple support? I was contacted by a party that identify themselves as support technology for apple using various names and sites. They unintentionally cracked their secret that virus message was popping up after downloading acrobat reader. Clearly the bait was the pop-up message saying the acrobat reader it out-of-date and offering a link.

Please help!



[Link Edited by Moderator]



Posted on Jan 11, 2021 6:02 PM

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Question marked as Top-ranking reply

Posted on Jan 11, 2021 6:07 PM

Leo-Urbana wrote:

Is this the official apple support? I was contacted by a party that identify themselves as support technology for apple using various names and sites. They unintentionally cracked their secret that virus message was popping up after downloading acrobat reader. Clearly the bait was the pop-up message saying the acrobat reader it out-of-date and offering a link.
Please help!


[Link Edited by Moderator]



Recognize and avoid phishing messages, phony support calls ...


2 replies
Question marked as Top-ranking reply

Jan 11, 2021 6:07 PM in response to Leo-Urbana

Leo-Urbana wrote:

Is this the official apple support? I was contacted by a party that identify themselves as support technology for apple using various names and sites. They unintentionally cracked their secret that virus message was popping up after downloading acrobat reader. Clearly the bait was the pop-up message saying the acrobat reader it out-of-date and offering a link.
Please help!


[Link Edited by Moderator]



Recognize and avoid phishing messages, phony support calls ...


Is this apple support official?

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