Accessing my Apple Account

I recently got a new phone and attempted to sign into my Apple ID, but the phone asked for me to enter my old phone number for the two factor authentication even though I knew my password. And I no longer have the ole number that they wanted to send the verification code to. I called Apple support and they walked me through the process and asked me to go to I forgot.Apple.com but I still wasn’t Apple to provide the old credit card to verify it’s me. So I’m currently waiting for a update on how to access my account but it stated that the info would be sent to my iCloud account attached to the Apple ID I can’t access so what do I do other than wait? Is there a number or some way around this it’s been weeks and they act as if they can’t help. And I have my Apple Music and Apple TV and other things attached to it and I’m still paying. Any suggestions ???