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AppleCare and AIG service with stolen iPhone

my phone was stolen and now I am without a phone and Apple says AIG will send me a new phone and AIG says the new phone will come from Apple. meanwhile I don't have a phone


[Re-Titled by Moderator]

Posted on Jan 12, 2021 3:05 PM

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Posted on Jan 19, 2021 3:14 PM

Yes that’s where I filed the claim. Really disappointed by AIG/AppleCare. I have been without my phone for a week. None of the employees at AIG and Apple know who is responsible for replacing the device. AIG says that’s once they approve it they send an order to Apple fulfillment and apple is supposed to send it because AIG doesn’t have warehouses of phones they just are the insurance and pay.

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AppleCare and AIG service with stolen iPhone

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