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hi my ipad is frozen and wont charge, have tried everything they advise but cant get it to charge, will i be able to eventually get it to charge, will i loose everything on the ipad, very concerned, please help, not compter minded

my ipad is frozen and wont charge, i have tried everthing that has been advised to do on line, no luck, will i loose all information on my ipad, will i ever get it to charge again.

very concerned, not very good with technology


iPad Air 2, iPadOS 14

Posted on Jan 12, 2021 3:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2021 3:11 PM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.


As for your charging issues, this support page may be helpful:

If your iPad won't charge – Apple Support

1 reply
Question marked as Top-ranking reply

Jan 12, 2021 3:11 PM in response to mullinasole

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.


As for your charging issues, this support page may be helpful:

If your iPad won't charge – Apple Support

hi my ipad is frozen and wont charge, have tried everything they advise but cant get it to charge, will i be able to eventually get it to charge, will i loose everything on the ipad, very concerned, please help, not compter minded

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