My MacBook Air lets me sign in but just jiggles when I try to unlock system preferences. I've been trying to get into the server from recovery to reset passwords for 45 minutes! It won't connect. Going on day 3 trying to fix this issue, arghhhh.
Ok. In that case, your MacBook Air has an Intel processor, and also has the Apple T2 Security Chip.
I doubt whether this will work, but try starting up in Single User Mode: Hold down Command-S as you turn on or restart your Mac. Release the keys when one of the following appear:
Ok. In that case, your MacBook Air has an Intel processor, and also has the Apple T2 Security Chip.
I doubt whether this will work, but try starting up in Single User Mode: Hold down Command-S as you turn on or restart your Mac. Release the keys when one of the following appear:
I got 8n touch with Apple and after several tries we found a way to reset it that worked, yah! Thanks for your help.
Hi Support-not,
Have you tried connecting to a different Wi-Fi network? This might help in reaching the Activation Lock servers.
Also, does your Mac contain the Apple M1 chip?
I did change WiFi networks already and hope I don't sound to stupid but I'm not sure if it has a chip or not.
Ok. If your MacBook Air was made in November 2020 or later, it has the M1 chip. Otherwise, it has an Intel processor.
If it has an Intel processor, what year was the Mac made in?
It was made the beginning of 2020.
Password not working
