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Your order is on hold.

I have ordered an Iphone 12 Pro Max and i checked my order status and it said "There’s an issue with your payment and you have not been charged for your order yet. Please call the number on the back of the card you used, or try paying with a different payment method." But i checked my banking , it said pending for payment of my bills . So , is it confirmed of my order or not ?


Posted on Jan 13, 2021 5:54 AM

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Posted on Jan 14, 2021 8:15 PM

Hello TienAnh01.


Thanks for reaching out to Apple Support Communities. We see that you have a question about the status of an order. We will be glad to assist. At this point we would recommend contacting Apple Support.


Contact Apple for support and service

Cheers.

1 reply

Your order is on hold.

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