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User profile for user: Coxyboyam
Coxyboyam Author
User level: Level 1
4 points

Snapchat

Any idea why the App Store shows Snapchat suitable for 12+, but when creating an account Snapchat only allows a birthdate of 13+?

Posted on Jan 14, 2021 1:28 AM

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User profile for user: MichelleT18
MichelleT18
User level: Community Specialist

Posted on Jan 15, 2021 5:45 PM

Hello Coxyboyam,


Thanks for using the Apple Support Communities. We understand that you see a discrepancy with the information shown on App Store for an app, compared to the information provided within the app. For this, you'd want to reach out to App Store at Get Support, to report this. You can also contact the app developer as well, using the direction provided in article, How to contact an app developer.


Best regards.

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User profile for user: MichelleT18
MichelleT18
User level: Community Specialist

Jan 15, 2021 5:45 PM in response to Coxyboyam

Hello Coxyboyam,


Thanks for using the Apple Support Communities. We understand that you see a discrepancy with the information shown on App Store for an app, compared to the information provided within the app. For this, you'd want to reach out to App Store at Get Support, to report this. You can also contact the app developer as well, using the direction provided in article, How to contact an app developer.


Best regards.

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