You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Keywords quit unexpectedly and won't open

I recently switched from using office to iWorks but now keynote, pages and numbers won't open and just say quit unexpectedly when I try and open them. I can't open any existing documents or create new ones and I really need to access my documents for work.


All the apps are the latest version and there's no updates for them, I've tried uninstalling and then reinstalling but that didn't do anything. If anybody knows how to fix this issue please let me know. I'm using a MacBook Air 2017 on macOS Big Sur 11.1



MacBook Air 13″, macOS 11.1

Posted on Jan 14, 2021 7:49 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2021 6:46 AM

All three (Pages, Number and Keynote ) have just been updated over night January 14 - 15, 2021 . Suggest going back to Apple Apps Store and checking. Most recent Pages 10.3.9, Numbers 10.3.9 and Keynote 10.3.9

1 reply

Keywords quit unexpectedly and won't open

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.