iPhone 7 mutes itself upon answering calls
how to stop iPhone 7 from going to mute when answering calls and during calls
User profile for user:
KMB_12
User level:
Community Specialist
Hi huntsone,
We understand you're having problems with call audio on your iPhone. We'll be happy to help.
To get started, we'd suggest providing some more specific details about what is happening. When you say the device is "going to mute", what exactly does that mean? Are you unable to hear the other person on a call? Is the Mute option on the call screen selected and you're unable to turn it off? Do you just have a problem with call audio, or does it happen with all audio on the device? etc.
Answers to questions like these will help give the community a better idea of the exact problem so members can provide more relevant responses.
In the meantime here's some basic steps you can try for audio issues: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker
We look forward to your response. Cheers!