Touch wont work and emergency call is on
My touch screen is not working, I tried forcing shutdown but emergency call is on when I hold it down for longer than 5 seconds.
iPhone 11, iOS 14
Question marked as
User profile for user:
kamote0628
User level:
Community Specialist
Hi jenava408,
Thank you for giving us the chance to assist you with your iPhone. You can count on us to do our best to assist you or get you pointed in the right direction.
We understand that your screen is not responding and emergency call is on. If your iPhone is disabled or locked, the articles below may provide some insights. If you forgot the passcode on your iPhone, or your iPhone is disabled
You can also try the troubleshooting here: If the screen isn't working on your iPhone or iPad - Apple Support
Also verify you try a force restart correctly: Force restart iPhone - Apple Support
If you still can not get the device working because of the display, you can set up a repair: Get your iPhone, iPad, or iPod touch ready for service - Apple Support
Use this link to start your repair: iPhone Screen Repair - Apple
Take care!