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User profile for user: MonicaMosesHaller
MonicaMosesHaller Author
User level: Level 1
8 points

Hello, I have a question about updating my Mac. Can I ask you here?

This is a question about a Mac desktop.

It is running on an old system (Yosemite) , and is not signed up with my current Apple ID. So I would like to clean it up, put my current Apple Id on it, and update it to the operating system that it can be most compatible with.


The computer is: iMac (Retina 5K, 27-inch, Late 2014). Do you know how many updates I can and should do on this mac?

Do you know how I can change the Apple Id to my current one?


Thank you!

Monica


Posted on Jan 14, 2021 4:19 PM

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User profile for user: rkaufmann87
rkaufmann87
User level: Level 10
143,856 points

Posted on Jan 14, 2021 4:47 PM

A 2014 iMac can update to Big Sure Mac OS 11.x which is the current version of Mac OS. I would recommend that you be in touch with AppleCare regarding your Apple ID issue and they can assist. If you are in the USA that number is (800)275-2273, outside the USA please use the following link to get the number AppleCare Contact Info. They can also give you instructions on the proper method to update from Yosemite to Big Sur.

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User profile for user: rkaufmann87
rkaufmann87
User level: Level 10
143,856 points

Jan 14, 2021 4:47 PM in response to MonicaMosesHaller

A 2014 iMac can update to Big Sure Mac OS 11.x which is the current version of Mac OS. I would recommend that you be in touch with AppleCare regarding your Apple ID issue and they can assist. If you are in the USA that number is (800)275-2273, outside the USA please use the following link to get the number AppleCare Contact Info. They can also give you instructions on the proper method to update from Yosemite to Big Sur.

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Hello, I have a question about updating my Mac. Can I ask you here?

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