You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Senisejohnson
Senisejohnson Author
User level: Level 1
4 points

my Mac book pro turns on with chime but will not boot up, what should I do?

My Mac book pro turns on with chime but will not boot up, what should I do?



MacBook Pro 13″, macOS 10.12

Posted on Jan 14, 2021 7:44 PM

Reply
Question marked as Top-ranking reply
User profile for user: PRP_53
PRP_53
User level: Level 10
90,193 points

Posted on Jan 15, 2021 2:28 AM

Shutdown and restart while Immediately holding the Shift key. This is Safe Mode and will do a Repair Disk, clear cache files and only load the required software to run the computer. It will load slowly - Normal. If all goes well, it with present the Log In Screen. Then let it stay in Safe Mode for 5 - 7 minutes and then restart in Normal Mode

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: PRP_53
PRP_53
User level: Level 10
90,193 points

Jan 15, 2021 2:28 AM in response to Senisejohnson

Shutdown and restart while Immediately holding the Shift key. This is Safe Mode and will do a Repair Disk, clear cache files and only load the required software to run the computer. It will load slowly - Normal. If all goes well, it with present the Log In Screen. Then let it stay in Safe Mode for 5 - 7 minutes and then restart in Normal Mode

Reply

my Mac book pro turns on with chime but will not boot up, what should I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up