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I haven’t used my MacBook for a few months and now it won’t turn on. Please help.

I purchased a new charger for my MacBook and it’s not turning on. I hold the power button for 10 seconds and it shows low battery sign while connected to charger but that it and then it goes back to a black screen. ):

I know I haven’t used it for a couple of months but how can I fix this?

Posted on Jan 14, 2021 8:12 PM

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Question marked as Top-ranking reply

Posted on Jan 14, 2021 10:22 PM

Hi,

You'd better contact Apple Support or make Genius Bar reservation if your neighborhood retail Apple Store is open or find near you Apple Authorized Service Provider to be examined your MacBook Pro before 1 year limited warranty is over.

Contact Apple for support and service - Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


1 reply
Question marked as Top-ranking reply

Jan 14, 2021 10:22 PM in response to Sophiegr3y

Hi,

You'd better contact Apple Support or make Genius Bar reservation if your neighborhood retail Apple Store is open or find near you Apple Authorized Service Provider to be examined your MacBook Pro before 1 year limited warranty is over.

Contact Apple for support and service - Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


I haven’t used my MacBook for a few months and now it won’t turn on. Please help.

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