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Cannot verify server after using VPN

Hello


following update of iPhone (14.3) I am receiving an error "Cannot verify server" from the mail app after using a VPN connection, the error relates to all my email accounts using MS365, outlook.com and an on-premise exchange server.


The only way I'm able to get email working is to close the mail app then force restart the device.


Work colleagues are also reporting the same issue on their iPhones and iPads so it is not a device issue.


Do you know how to resolve this issue?


Regards

Kevin

Posted on Jan 15, 2021 6:35 AM

Reply

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2 replies

Jan 15, 2021 7:06 AM in response to Kevin2407

What happens when you click the "Details" on the error popup message (See the Pic below)



Best would be to Delete and Add the email account that is creating the issue.


You may also try changing SSL settings


Settings > Password & Accounts > [Select the Mail account} > [Tape on Account with the email ID} > Advanced > SSL Settings > [Disable]

Click <Account (in Blue)

Click on DONE (in Blue) when exiting in the previous screen



Cannot verify server after using VPN

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