trojan on ip address
I just bought a Canon Pixma MG3620 printer. It won't connect to my MacBook Air or my iPhone xr. The Canon support says my IP address has a Trojan that won't let them connect. They say they can correct the problem and talk $$. How does one get rid of a Trojan on their IP address. I am not very good at understanding all this stuff.
iPhone XR, iOS 14