Apple Fitness - Active calories from 3rd party apps not counted towards move goal

The apple watch registers the amount of exercise time, but not the calories burned. Yet if you go into 'workouts' within the fitness app, it shows each relevant 3rd party apps workout details, including both exercise time and calories burned.

It seems that the fitness app will only use calories burned when it receives the information from the watch, not the 3rd party apps.


I use 3rd party apps such as echolon, strava etc.


1. For each of these third party fitness apps, Apple Health and the Activity App on my iPhone include the "Active Calories" recorded during my workout, but these calories are not included in the red Activity ring ("Move") total in the Activity App on my iPhone or Apple Watch.


2. The workout time DOES appear to count towards my green "Exercise" ring. One might expect that if the time counts, the active calories would count as well.


In the example below, it should have counted 91 calories (58+33) and added it to the exisiting move calories





Questions:


1. How can I get my fitness Apps to be included at an Activity data sources?

2. How can I get active calorie data recorded from third party fitness apps to count towards my move goal?

3. If the exercise time appears to be included, why can't the active calories be included as well?

4. What am I missing???

iPhone 11 Pro

Posted on Jan 15, 2021 2:38 PM

Reply
1 reply

Jan 17, 2021 3:27 PM in response to archit2193

Hi there archit2193,


We understand you're having issues with third-party apps not including your Active Calories in the Activity app, and we'd be happy to get you pointed in the right direction.


For help with this particular issue, we'd recommend reaching out to Apple Support directly at this link here: Get Support - Apple


From that link you'll want to choose Apple Watch > Health & Fitness > Using the Activity app. From there you should see a few options to reach out, depending on your location.


Have a great day!

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Apple Fitness - Active calories from 3rd party apps not counted towards move goal

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