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Disabled

Hello my phone is disabled for payments or download games or apps. What do I need to do?

iPhone 11 Pro Max, iOS 14

Posted on Jan 15, 2021 4:57 PM

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Posted on Jan 15, 2021 5:06 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

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Question marked as Best reply

Jan 15, 2021 5:06 PM in response to ClaudiaBlanco

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

Disabled

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