AppleTV+ cutting off the end of our shows

@ 2m27s it ends every tv show. I can’t skip or go back to change anything. Just miss the end of every tv show watched on it.

many one else? What causes this?

Posted on Jan 15, 2021 5:27 PM

Similar questions

AppleTV+ cutting off the end of our shows Trying to watch The Changeling on AppleTV+ and every episode is cutting off at the end. We are missing important stuff. Going back and fast forwarding doesn’t help it just cuts off at the same spot mid sentence of the actor. This is horrible. It quickly rolls into the next episode puts the episode you are watching in a small box and just cuts it off. Nothing we do stops this. Anyone else having this issue recently? I have seen several old issues posted with this problem.
2081 8
AppleTv "up next" failure On my AppleTV 4k (tv OS 16.0) the same shows are always shown in the AppleTv App. under "Next". A show (ZDF German television channel) that my kids have seen months ago with the current episode, a series (ZDF) that I have seen over a few episodes with the not yet seen episodes and a series (Disney+) that my kids have seen. The shows disappear from „Up Next" when the command "Remove from "Up Next"" is executed, but reappear after a short time. I can't get rid of them. Other episodes that I move to "up next" get the check mark for "In "up next"" in the selection window, but do not show up there. I've quit the AppelV app, switched users, hoped for the update....
1140 1
Apple TV 4K Up Next skipping episodes or movies In the past couple of months, I've noticed the Up Next feature (via Apple TV 4K) has a bug. If I have saved an episode of a series that's next, it will skip to the next episode. If I have a movie in Up Next, it shows as if I've watched it almost to the end, even if I have just started it. I put content in Up Next either by searching it and choosing Add to Up Next, or by starting the episode/movie, pausing it, then exiting to the Apple TV Home Screen. At that time, it's saved properly, but the next time I look, it has changed as I described. I don't think this has happened with Apple TV+ content; it only seems to happen with other apps such as Hulu, HBO Max, Prime, etc. I don't know if it's a bug in the Up Next feature itself, or miscommunication between Apple TV and the channel apps. Has anyone else experienced this, and do you know how to fix it?
1979 2

1 reply

Lindsay_B.

Community Specialist

Jan 17, 2021 11:25 AM in response to Sjones83

Hi there, Sjones83,

Thanks so much for visiting the Apple Support Communities. If we understand your post, Apple TV+ shows and movies will end before they are actually finished. We're happy to help!

Based on what you've described, we recommend using the steps outlined in the Apple Support article If you can't stream or watch movies or TV shows from the Apple TV app, iTunes Store, or third-party apps - Apple Support to get started.

If you still have trouble, please don't hesitate to respond back with answers to the following questions:

Does this happen on all devices, or just one specific device?
If just one specific device, what type of device is it? Example: iPhone, Mac, Smart TV (include model).
Does it occur on multiple networks?

Have a great day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AppleTV+ cutting off the end of our shows

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up