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markgilbo Author

Level 1

5 points

I changed my user password but now can't unlock system prefs

I bought a new MBP 16". After successfully migrating my data from my old MBP, I installed Big Sur. Everything seemed fine and running smoothly. It was long overdue for a new password so I changed it in the security & privacy prefs. I can log onto the computer from a restart but now, the only system pref that unlocks is the Touch Id, oddly enough. I can't unlock anything else. I tried changing my password back to the old one and it accepted the change but the problem persists. I am the only user and I have admin privileges. Could use a little help here. Thanks

Posted on Jan 16, 2021 9:23 AM

Top-ranking reply

mulberry58

Level 6

10,237 points

Posted on Jan 16, 2021 9:29 AM

Try an SMC reset https://support.apple.com/en-us/HT201295

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I changed my user password but now can't unlock system prefs

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