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DiggerDawson Author

Level 1

9 points

iphone keeps asking for exchange password

My work account was deleted when I left. Now iphone keeps asking for the password for my defunct work email account.

iPhone 11 Pro

Posted on Jan 16, 2021 4:21 PM

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1 reply

Jan 18, 2021 12:53 PM in response to DiggerDawson

Hello DiggerDawson,

Thank you for posting in Apple Support Communities.

We understand not wanting to be prompted for a password of an account that doesn’t exist any longer.

There are a few places you can check to see where the account information is appearing, and you can delete it.

1 Go to Settings > General > Profiles & Device Management. If you delete a profile, all of the settings, apps, and data associated with the profile are also deleted. See Install or remove configuration profiles on iPhone for more information.

2 Go to Settings > Mail > Accounts and if you see the Exchange email address still appearing, delete it.

Let us know if you have further questions, we’re here to help.

Take care!

iphone keeps asking for exchange password

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