Credentials used on a new device

Apple gave me a notification that my credentials were being used on a new device, how do I investigate that? Nothing new happening in my household. ???

Posted on Jan 16, 2021 6:15 PM

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Question marked as Top-ranking reply

Posted on Jan 16, 2021 6:24 PM

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.


Apple ID device list -Check to see where you‘re signed in.    


 Apple ID Password Change.      


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.



4 replies
Question marked as Top-ranking reply

Jan 16, 2021 6:24 PM in response to Tmagnitsky

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.


Apple ID device list -Check to see where you‘re signed in.    


 Apple ID Password Change.      


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.



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Credentials used on a new device

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