huion Kamvas 13 tablet pen snaps to upper left corner

I purchased the Huion Kamvas 13 and have a Mac book with Os Big Sur ver. 11.1 


I have good visual on the tablet but the pen jumps to the upper corner. I had this problem with the Driver_14.5.0.201120 after attempting multiple times to unistall and reinstall the software, this version does not allow the pen to work at all. I tried Calibrating the pen everytime but it jumps to the left corner of the screen and attempts to open the apple menu. I have allotted all the permissions that Mac has and still no change. 


I tried the older huion drivers Driver_14.4.5.201030 & Driver_14.4.5.200611, neither of which work. 


I have also attempted the Driver_15.2.5.464_beta driver which gives me the same issue of jumping to the upper left corner when the pen is applied to the screen. Calibration does not seem to be accessible. 

I have changed the pen tip since it is a battery free pen, tried different tips and the pen still moves only to the far upper left of the screen. 


I have been through every resource i can find and have not found an explanation or solution for this occurrence. I have been at this for a couple of weeks now and still no solution. 

MacBook Air 13″, macOS 11.1

Posted on Jan 16, 2021 7:47 PM

Reply
1 reply

Jan 18, 2021 2:39 PM in response to PrettyPinkIpod

Hello PrettyPinkIpod,


It sounds as though you're having issues with a Huion Kamvas drawing tablet when connected to your Mac, and having issues with the pen being used not working as expected. There is a possibility you may need to contact the pen and tablet manufacturer for the best support, but before it leads there have you tested the table and pen on a different computer, or tested a different pen with the tablet to help isoalte the issue? If not, you would want to see if the issue happens when the tablet is in use with a different computer, and when using a different pen. If the issue only occurs with this pen, you would want to reach out to the pen manufacturer for assistance.


If the issue happens on another computer, and with another pen, or only occurs when connected to the Mac, you would want to contact the tablets manufacturer for further assistance. Huion's contact information can be found online using the following link.


Huion Service Center


Have a great week!

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huion Kamvas 13 tablet pen snaps to upper left corner

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